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Open to full-time analytics roles — UAE & remote

Buruhani
Mutebi.

Data Analyst · Business Intelligence Professional

Turning raw data into decisions that drive business growth. Certified BI professional with frontline operations experience at Starbucks UAE — a rare combination of business intuition and technical analytics depth.

📍 United Arab Emirates · mutebibruhan5@gmail.com · +971 527 157 209
10+
Projects
3
Google Certs
AED 254K
Sales Analysed
1,324
Reviews Processed
About Me

Analyst by craft.
Operator by experience.

I'm a results-driven Data Analyst and certified Business Intelligence Professional with hands-on experience in operations management at one of the world's most recognised brands — Starbucks Coffee UAE (2019–Present).

My edge is unique: I understand how a business actually runs, not just how it looks on a dashboard. That frontline perspective shapes how I ask questions, frame analysis, and communicate findings to stakeholders who need to act on them.

Skilled in Tableau, SQL, Python, Power BI, and Excel, I specialise in building pipelines from messy raw data through to clean, stakeholder-ready dashboards and strategic recommendations.

📊
KPI Dashboard Design & BI Reporting
🔍
Exploratory Data Analysis & Trend Detection
🎯
Customer Segmentation & Behavioural Analytics
⚡
Stakeholder Storytelling & Insight Communication
Tools & Technologies
🐍
Python
🗄️
SQL
📈
Power BI
📊
Tableau
📋
Excel (Adv.)
🔮
Power Query
🔢
Pandas
📉
Matplotlib
🅡
R
🧮
DAX / M
⚙️
ETL Pipelines
🐙
Git / GitHub
Case Studies

Real-world
analytics work

Every project follows a structured approach: understand the business problem, extract and clean the data, analyse, visualise, and present findings that drive decisions.

01 · Latest & Featured Project

Food Waste & Lost Sales — Store Ordering Optimization (Q3 2026)

A full-quarter operational audit of daily food operations in a high-volume store (1 Jul – 30 Sep 2026): 43 items, 92 days, 3,894 daily stock-movement rows loaded into MySQL. Traced every unit from opening stock to sale, waste (mark out) or stock-out, tested the store's 10%/30% ordering rule against reality, and replayed the quarter under alternative ordering rules to quantify the waste-vs-lost-sales trade-off — ending with a controlled-trial plan instead of a risky rule change.

SQLMySQLData Quality AuditingInventory AnalyticsOperations & Waste Reduction
Verified Outcomes
Quantified 21,436 in waste at cost (3,126 units over 92 days) — sandwiches and pastry alone drive 53%, while salads waste 26.7% of stock handled, nearly equal to the cost of what they sell (94.3%).
Flagged 671 stock-out item-days (17.2%) as possible lost sales, with Friday the worst day (24.9% of item-days) — the mirror image of Monday–Tuesday waste peaks, exposing a weekly ordering rhythm problem.
Proved the stated 10%/30% ordering rule isn't followed — only 22.4% of 2,638 orders match it — and showed via stock replay that a same-weekday 4-week average rule would cut waste ~16% but miss sales on 167 item-days: a trade-off, not a win.
Recommended a 4-week controlled trial on the highest-waste items and a new data-capture standard (order quantities, noon sales, sell-out times, defrost logs) so lost sales can be measured in units, not guesses.
Single Store · Q3 2026 · 92 days21,436 waste at cost
02

Starbucks UAE — Midyear Sales & Business Analysis

A six-month commercial deep-dive into Starbucks UAE (Jan–Jun 2026): 277,897 transactions across 25 stores in all seven emirates. Joined six raw datasets in Python, engineered order-level profit, and answered ten questions a real operations and marketing team would ask — store & regional performance, Ramadan and Eid trading, hourly staffing curves, promo ROI, loyalty penetration, the shift to cashless, and seasonality.

PythonPandasExploratory AnalysisMatplotlibRetail & Ops Analytics
Key Outcomes
AED 15.97M revenue and AED 10.09M profit at a consistent 63% margin — malls alone drive AED 8.88M from 152,762 orders.
Ramadan cuts daily revenue 17% while Eid trades 23% above normal; Abu Dhabi out-earns Dubai per store on half the footprint.
03

UAE Sales Dashboard — Python & Power BI

End-to-end sales analytics project on a UAE retail dataset. Cleaned and structured messy raw data in Python (inconsistent formats, mixed dates, messy category and payment fields), then built the data model, DAX measures, and a fully interactive Power BI dashboard covering regional performance, operations, payments, products, and sales-team KPIs.

PythonPower BIDAXData CleaningRetail Analytics
Key Outcomes
Dubai leads at 526.27M AED (38.5% share) vs Abu Dhabi 450.56M and Sharjah 391.20M; in-store edges online 53% to 47%.
Surfaced 523.84M AED at risk across Pending and Shipped orders with a 20.9% cancellation rate, and flagged Buy-Now-Pay-Later (27.7%) overtaking the cash-heavy payment mix.
04

Barista Partner Productivity Dashboard

A high-volume Starbucks UAE store needed to understand individual partner performance and identify the root cause of a 25% weekly revenue decline. Extracted POS transaction logs, computed Average Daily Transaction (ADT) and Average Transaction Value (ATV) metrics in Python, and delivered a Power BI report benchmarking all partners over four weeks.

PythonPower BIPOS DataADT / ATV
Key Outcomes
Total net sales of AED 254,604 analysed across a 4-week period — one top partner responsible for ~31% of sales (AED 78,982).
Diagnosed a 25% revenue decline and recommended targeted coaching & schedule adjustments to recover lost throughput.
05

Coffee Sales Analysis — UAE Multi-Year Review

Analysed 1,000+ orders across three emirates (Dubai, Abu Dhabi, Sharjah) to surface revenue drivers and customer segments. Cleaned and aggregated transaction data; built time-series and product-share dashboards in Tableau segmented by product, package size, and emirate.

TableauExcelSales AnalyticsUAE Market
Key Outcomes
2.5 kg bags account for 52.7% of revenue — informing a targeted bulk-buyer retention strategy.
Dubai contributes 79% of total sales, guiding regional inventory and promotion allocation.
06

British Airways — Customer Experience Analysis

Aggregated multi-year passenger reviews to prioritise service improvements for British Airways. Scored service dimensions (cabin staff, food & beverage, entertainment, seat comfort) and visualised geographic and aircraft-type performance in Tableau and Power BI.

TableauPower BISentiment AnalysisCX Analytics
Key Outcomes
Processed 1,324 verified customer reviews — entertainment & F&B identified as the top two priority improvement areas.
Geographic breakdown enabled route-level strategy recommendations for regional management.
07

House Sales Real Estate Analysis

Deep-dive market analysis on residential property sales data. Built interactive Tableau dashboards enabling stakeholders to explore price distributions, neighbourhood trends, and the correlation between property features and final sale price.

TableauPythonReal EstateRegression Analysis
Key Outcomes
Location and square footage confirmed as the top two price-driving variables across all neighbourhoods.
Interactive filters enabled agents to dynamically compare price bands and identify undervalued listings.
08

Customer RFM Segmentation — SQL & Tableau

Built a complete customer segmentation pipeline using the RFM (Recency, Frequency, Monetary) framework in SQL. Scored and classified all customers into actionable segments — Champions, Loyal, At-Risk, Lost — then visualised segment distribution and revenue contribution in an interactive Tableau dashboard for the marketing team to act on directly.

SQLTableauRFM AnalysisCustomer SegmentationMarketing Analytics
Key Outcomes
Top 15% of customers ("Champions") accounted for over 60% of total revenue — reinforcing the case for a tiered loyalty retention strategy.
"At-Risk" segment isolated and passed to CRM team; findings directly informed a targeted re-engagement email campaign workflow.
09

Google Fiber Repeat Call Capstone Project

Analyzed repeat call patterns in Google Fiber customer service data to identify root causes driving customers to contact support multiple times. Cleaned and transformed call records using SQL and built interactive Tableau dashboards to visualise repeat-call rates, first-contact resolution, and agent performance metrics.

SQLTableauCustomer AnalyticsCall Center Analytics
Key Outcomes
Pinpointed the top three issue categories generating repeat calls, enabling targeted coaching and knowledge-base improvements.
Repeat-call rate dashboard allowed supervisors to monitor weekly agent-level FCR trends and proactively address training gaps.
10

Airline Flight Delay Analysis

End-to-end analysis of airline flight delay data using Power BI and Power Query ETL. Investigated delay patterns by carrier, route, time of day, and weather conditions to identify systemic causes and recommend operational improvements.

Power BIPower QueryAviation AnalyticsETL
Key Outcomes
Identified seasonal delay trends and peak-hour congestion patterns enabling proactive schedule buffer recommendations.
Carrier-level comparison highlighted performance gaps, supporting data-driven vendor review and contract negotiations.
Background

Experience & Skills

2019 – Present
Store Management & Data Operations
Starbucks Coffee · United Arab Emirates

Managed daily store performance reporting for a high-volume Starbucks location in the UAE. Used internal POS systems and self-built Excel models to track sales targets, customer throughput, and product waste. Analysed inventory data to forecast demand and reduce overstocking. Led a team of 10+ baristas and used shift performance data to optimise scheduling. Generated weekly KPI summaries for area management.

AED 254K+ Sales Analysed10+ Team MembersWeekly KPI Reports
2023 – Present
Independent Data Analytics Projects
Self-directed Portfolio · GitHub

Designed and delivered 6 end-to-end analytics case studies spanning retail, aviation, call-center operations, and real estate. Built dashboards in Tableau and Power BI, wrote complex SQL segmentation queries, scraped and processed web data in Python, and documented each project with structured business recommendations.

Certifications
🎓
Generative AI Data Analyst Specialization
Coursera / Vanderbilt University · Oct 2026
📜
Google Data Analytics Certificate
Coursera / Google
📊
Business Intelligence Professional Certificate
Coursera / Google
🤖
Generative AI & Prompt Engineering Essentials
Coursera / Google
Analytics & Querying
SQL (PostgreSQL / MySQL)90%
Python (Pandas, Matplotlib)85%
Excel & Power Query95%
R (Statistical Analysis)72%
BI & Visualisation
Tableau90%
Power BI (DAX & M)85%
Dashboard Design & KPI Reporting92%
Analytical Techniques
Customer Segmentation (RFM)88%
Sentiment & CX Analysis80%
ETL Pipelines & Data Cleaning85%
Data Storytelling & Presentation93%
Resume

Ready to bring analytics
to your team?

Download my full CV — complete experience, certifications, tools, and project outcomes. PDF format, ATS-optimised.

Get In Touch

Let's talk
data.

Open to full-time data analyst and BI roles in the UAE and remotely. Whether you want to discuss a project, an opportunity, or just geek out over a dataset — reach out.

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